Frequently asked questions

What is the return policy?

Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right.

Are any purchases final sale?

We are unable to accept returns on certain items. These will be carefully marked before purchase.

When will I get my order?

Standard shipping has an estimated transit time of 5–7 business days after dispatch to the USA, Canada, United Kingdom, Australia, Germany and France. You’ll receive tracking information when your order ships. Delivery estimates may vary with carrier or customs delays.

Where are your products manufactured?

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

How much does shipping cost?

Standard shipping is free to the USA, Canada, United Kingdom, Australia, Germany and France. We currently ship only to these six countries. Any applicable taxes or duties are separate from the free shipping rate.